Backend data outage resolved.

Data is synced to our integration layer once more and made available through the API in a timely manner.

This has been resolved.

There is a temporary solution in place until PBD can schedule maintenance, which will be scheduled and announced here if any downtime is expected.

SSL errors have been resolved for TEST.

Root cause:

An update was introduced to the backend data sync process for shipments on 09/23 around 15:00 ET. This was related to shipments with both primary and secondary tracking numbers (UPS Mail Innovations, UPS SurePost, etc)

This caused shipment headers to be synced to the integration database without issue, thus passing integration test cases.
However, shipment details (packages) were not properly synced.

Resolution:

The bug was corrected and the update redeployed. Backup syn...

TEST PBD API recovered.