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Downtime

PROD PBD API and TEST PBD API are down

Oct 08 at 04:50pm EDT
Affected services
PROD PBD API
Test PBD API

Resolved
Oct 10 at 04:16pm EDT

SSL errors have been resolved for TEST.

Updated
Oct 08 at 11:45pm EDT

SSL verification still fails on test endpoint. Test is otherwise functional.

Upgrading from 'Downtime' to 'Degraded' status.

Updated
Oct 08 at 11:19pm EDT

SSL errors encountered when using the default Azure API gateway FQDN.

When accessed via interface.pbd.com, the certificate chain is properly verified.

Most users will not have been affected. Our internal health check triggering these alerts was connecting via the Azure API Gateway FQDN. This has been corrected.

Updated
Oct 08 at 10:50pm EDT

PROD PBD API recovered.

Updated
Oct 08 at 10:43pm EDT

PROD PBD API went down.

Updated
Oct 08 at 09:47pm EDT

PROD PBD API recovered.

Updated
Oct 08 at 09:38pm EDT

PROD PBD API went down.

Updated
Oct 08 at 05:40pm EDT

TEST PBD API went down.

Updated
Oct 08 at 04:51pm EDT

TEST PBD API recovered.

Created
Oct 08 at 04:50pm EDT

TEST PBD API went down.