Back to overview
Downtime

PROD PBD API and TEST PBD API are down

Oct 08, 2024 at 08:50pm UTC
Affected services
PROD PBD API
Test PBD API

Resolved
Oct 10, 2024 at 08:16pm UTC

SSL errors have been resolved for TEST.

Updated
Oct 09, 2024 at 03:45am UTC

SSL verification still fails on test endpoint. Test is otherwise functional.

Upgrading from 'Downtime' to 'Degraded' status.

Updated
Oct 09, 2024 at 03:19am UTC

SSL errors encountered when using the default Azure API gateway FQDN.

When accessed via interface.pbd.com, the certificate chain is properly verified.

Most users will not have been affected. Our internal health check triggering these alerts was connecting via the Azure API Gateway FQDN. This has been corrected.

Updated
Oct 09, 2024 at 02:50am UTC

PROD PBD API recovered.

Updated
Oct 09, 2024 at 02:43am UTC

PROD PBD API went down.

Updated
Oct 09, 2024 at 01:47am UTC

PROD PBD API recovered.

Updated
Oct 09, 2024 at 01:38am UTC

PROD PBD API went down.

Updated
Oct 08, 2024 at 09:40pm UTC

TEST PBD API went down.

Updated
Oct 08, 2024 at 08:51pm UTC

TEST PBD API recovered.

Created
Oct 08, 2024 at 08:50pm UTC

TEST PBD API went down.