Azure service outage
Resolved
Jan 11, 2025 at 4:34am UTC
Azure regional network problems have been resolved.
Updating test API status to resolved.
Affected services
Updated
Jan 10, 2025 at 8:59pm UTC
The Azure resources serving the Test API appear to be up and down. Changing status to degraded until Azure confirms East US2 is stable once more.
Affected services
Updated
Jan 10, 2025 at 8:45pm UTC
The test API and supporting services / infrastructure have been restored.
Affected services
Updated
Jan 10, 2025 at 6:23pm UTC
The test API will be restored once Azure has recovered in East US2.
At that time, the production API will be re-deployed to East US2.
Current Azure status can be found here.
Affected services
Updated
Jan 10, 2025 at 3:22pm UTC
Production API has resumed normal operation.
Note that performance will likely still be affected until the primary region has recovered.
Affected services
Updated
Jan 10, 2025 at 1:41pm UTC
All primary API services have been re-deployed to the backup region.
Some data will be out of sync temporarily (transactions, items, receipts). PBD is working to recover these services as well.
Affected services
Updated
Jan 10, 2025 at 12:59pm UTC
Some back-end services are beginning to recover.
We do not have a specific ETA available at this time. More updates to follow.
Affected services
Updated
Jan 10, 2025 at 3:51am UTC
Downtime related to Azure outage in some regions.
The API and supporting services are in the the process of re-deployment to our secondary region.
More updates to follow.
Affected services
Created
Jan 10, 2025 at 3:19am UTC
PROD PBD API went down.
Affected services