Incidents reported on status page for PBD https://status.pbd.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a803ceb7c983b593b49985275488f893.png https://status.pbd.com/ en https://status.pbd.com/incident/604689 Tue, 17 Jun 2025 20:43:00 -0000 https://status.pbd.com/incident/604689#ca5d1059a6417cb85037a3054de52456ee1731f241346a12547c1bbc405acc09 Test API is back up and operating normally https://status.pbd.com/incident/604689 Tue, 17 Jun 2025 17:16:00 -0000 https://status.pbd.com/incident/604689#c565cb0486b2061e4fed428a0cbf336d34cdbda3100801e1009686472982872f Create / Update operations will not succeed. GET requests may reflect somewhat out of date data. We are working with our WMS provider to resolve these issues. https://status.pbd.com/incident/596129 Tue, 03 Jun 2025 08:49:23 -0000 https://status.pbd.com/incident/596129#5811064002223e38a56b4f8f4139757c405bc7a5a9b54192138f57e8404dd2f5 Test PBD API recovered. https://status.pbd.com/incident/596129 Tue, 03 Jun 2025 08:49:03 -0000 https://status.pbd.com/incident/596129#dd0ec37da21b6df7de66ae043283482928721d3bca3e867115ce2dbc96fcb7fc Test PBD API went down. https://status.pbd.com/incident/595523 Tue, 03 Jun 2025 04:40:00 -0000 https://status.pbd.com/incident/595523#20996f2e4ba9660090c876caabedef5be5fc02171b262ae359709f1795692cdc All issues have been resolved. Data is up to date and flowing normally. https://status.pbd.com/incident/595523 Mon, 02 Jun 2025 20:14:00 -0000 https://status.pbd.com/incident/595523#188783cd70f1208fca68740ec298cf67cf2c9ad74de1500a0b917464ff8c9878 The underlying issue has been resolved. Data sync has begun and all data should be up to date within the next 2-4 hours. https://status.pbd.com/incident/595523 Mon, 02 Jun 2025 12:02:00 -0000 https://status.pbd.com/incident/595523#863f820c463ae62870b96f4bb018be79c2b3d2c181011e6f90b3df42b03a91d8 New and updated data may not be immediately available. PBD team is investigating. https://status.pbd.com/incident/558686 Thu, 08 May 2025 12:57:00 -0000 https://status.pbd.com/incident/558686#9f77de81419ed9568fdd105ec58d331f91c29e7032e030afdcc4129dd04ebffe This has been resolved. There has been no data loss and the primary and replica databases are up to date. https://status.pbd.com/incident/558686 Thu, 08 May 2025 12:42:00 -0000 https://status.pbd.com/incident/558686#f8987eb69f742425c298921973b914a7bf86240da0f6a59036434a9b3efaf3e2 You may experience some minor delays in retrieving newly created / updated data. The primary database is experiencing performance issues. However, the replica from which the API reads is unaffected. This may result in some minor delays in data propagating out to the replica feeding the API. This is a preemptive notification. If further degradation occurs, updates will be shared here. https://status.pbd.com/incident/555600 Fri, 02 May 2025 19:47:28 -0000 https://status.pbd.com/incident/555600#e855e8e035766be714d611d3598008886a8f5c7085b77f38d891cef14cf50931 Test PBD API recovered. https://status.pbd.com/incident/555600 Fri, 02 May 2025 19:22:27 -0000 https://status.pbd.com/incident/555600#a60b0f846a7d579b664dad5ab35419f2a286216b78f1fcb47ff0d61ab4cc99ec Test PBD API went down. https://status.pbd.com/incident/555049 Fri, 02 May 2025 12:25:00 -0000 https://status.pbd.com/incident/555049#975b70254acd0f0552a2d3650c9433dd5985ba1e77676834e97b938f847c0e21 TEST: All API operations have recovered https://status.pbd.com/incident/555049 Tue, 29 Apr 2025 15:16:00 -0000 https://status.pbd.com/incident/555049#74cb318a768df22c6d97a37d69813efbbbaab62bd4d608cd526b076282678ebd All operations to create or update a record are currently failing. We are working with our WMS provider to resolve. https://status.pbd.com/incident/546347 Wed, 16 Apr 2025 17:50:36 -0000 https://status.pbd.com/incident/546347#a31e08ae812c19d4b4289eb30f861eeda5cc1f7321419ea1696489689616cd5a Test PBD API recovered. https://status.pbd.com/incident/546347 Wed, 16 Apr 2025 17:49:36 -0000 https://status.pbd.com/incident/546347#b3fbed02c32f13be7f4920c53678aa244754bcb512a88fa27bc36282352194b0 Test PBD API went down. https://status.pbd.com/incident/537293 Mon, 31 Mar 2025 18:50:44 -0000 https://status.pbd.com/incident/537293#9a790477b4fff45136667a12164787f4b3b44f51112e7b119242e9b54e6abfd6 Test PBD API recovered. https://status.pbd.com/incident/537293 Mon, 31 Mar 2025 18:36:43 -0000 https://status.pbd.com/incident/537293#17f8e8f812c409558f1c8a3b27be6d8b6686be3d74b5da4bdd1060e4b96ab1d4 Test PBD API went down. https://status.pbd.com/incident/537293 Mon, 31 Mar 2025 11:48:46 -0000 https://status.pbd.com/incident/537293#f879697b21e7d4d75a0d420f86bd89bd78e7ba72109f02713a5af820ff7808e0 Test PBD API recovered. https://status.pbd.com/incident/537293 Mon, 31 Mar 2025 11:22:13 -0000 https://status.pbd.com/incident/537293#8db5af5e1915352ca8eab01ec100291c84dc7bc272d476491ebf39606510a0f3 Test PBD API went down. https://status.pbd.com/incident/520694 Fri, 28 Feb 2025 20:54:27 -0000 https://status.pbd.com/incident/520694#1de8be03bd419bc8a0a54ddda45bd70f204be077e8ef220043f6978ad180f6a7 Test PBD API recovered. https://status.pbd.com/incident/520694 Fri, 28 Feb 2025 20:30:54 -0000 https://status.pbd.com/incident/520694#538567b79344016ca244df1865ebb224f629c2fec201faf9b6cd51789b8479b2 Test PBD API went down. https://status.pbd.com/incident/512585 Thu, 13 Feb 2025 20:19:28 -0000 https://status.pbd.com/incident/512585#831752168ce0b86578858c69fd4bc5f4e45150e3070a80739534ddfbc05c115b Test PBD API recovered. https://status.pbd.com/incident/512585 Thu, 13 Feb 2025 20:17:11 -0000 https://status.pbd.com/incident/512585#90b177807ee0f9ea14ebb68b89d5977ce57333726f33233f0a78d905abe62cd2 Test PBD API went down. https://status.pbd.com/incident/507176 Tue, 04 Feb 2025 17:55:29 -0000 https://status.pbd.com/incident/507176#564285532e7ce4db56cf8643560a02f18fb5e8e8db8daf72e24be4b4d582798b PROD PBD API recovered. https://status.pbd.com/incident/507176 Tue, 04 Feb 2025 17:53:54 -0000 https://status.pbd.com/incident/507176#b19dc1c0cdccf4d1ecb02dd7b18874e8713562916aa558387a0054eb92564573 PROD PBD API went down. https://status.pbd.com/incident/506562 Mon, 03 Feb 2025 16:31:23 -0000 https://status.pbd.com/incident/506562#a10944a4b78917617895bbdb5354165850757cf9e8eda3d367461b080812df2f PROD PBD API recovered. https://status.pbd.com/incident/506562 Mon, 03 Feb 2025 16:30:10 -0000 https://status.pbd.com/incident/506562#bca9de1223151387d636db7f40c067571bfd57c203f5d7dc2494b73e15dbb2d7 PROD PBD API went down. https://status.pbd.com/incident/506562 Mon, 03 Feb 2025 16:14:09 -0000 https://status.pbd.com/incident/506562#59a4a4f251ab0a6f09b464913c432ab734ace7507b0e59ab94118fd4d72e84bc PROD PBD API recovered. https://status.pbd.com/incident/506562 Mon, 03 Feb 2025 16:12:03 -0000 https://status.pbd.com/incident/506562#a5d20d4786c1ba03aa84f2a37501ce210ea02f77aada9c56ce6265517b465852 PROD PBD API went down. https://status.pbd.com/incident/506144 Sun, 02 Feb 2025 22:58:13 -0000 https://status.pbd.com/incident/506144#28d39785ee5476ca4098707d8130fa8a701a169b142be4ff440578ae20c7f89b Test PBD API recovered. https://status.pbd.com/incident/506144 Sun, 02 Feb 2025 22:33:17 -0000 https://status.pbd.com/incident/506144#844455d757b068230253c7aae9dbd6beea325dde6a9828888d673e9c6dc12ddf Test PBD API went down. https://status.pbd.com/incident/493615 Sat, 11 Jan 2025 04:34:00 -0000 https://status.pbd.com/incident/493615#9d1e0dc221792494cd0d752d6e2bec9fa8bc00bce231218d46c1789397877822 Azure regional network problems have been resolved. Updating test API status to resolved. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 20:59:00 -0000 https://status.pbd.com/incident/493615#1ac340ac932f97977058617c6560ff78b5510b09acfc44f5519cd6f5fe4f662a The Azure resources serving the Test API appear to be up and down. Changing status to degraded until Azure confirms East US2 is stable once more. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 20:45:00 -0000 https://status.pbd.com/incident/493615#14c90b3db3aa194b76cdc913d5b9cea78fa6f02d912f100176935120ade6f709 The test API and supporting services / infrastructure have been restored. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 18:23:00 -0000 https://status.pbd.com/incident/493615#bd8b6fb8fc4c26b3636c1390430ae686b6807080b462600a1f38090af695a1de The test API will be restored once Azure has recovered in East US2. At that time, the production API will be re-deployed to East US2. Current Azure status can be found [here.](https://azure.status.microsoft/en-us/status) https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 15:22:00 -0000 https://status.pbd.com/incident/493615#066abacba39091409fff8a4e6e48c13539a8dd283651d91944b017675c3f2769 Production API has resumed normal operation. Note that performance will likely still be affected until the primary region has recovered. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 15:22:00 -0000 https://status.pbd.com/incident/493615#066abacba39091409fff8a4e6e48c13539a8dd283651d91944b017675c3f2769 Production API has resumed normal operation. Note that performance will likely still be affected until the primary region has recovered. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 13:41:00 -0000 https://status.pbd.com/incident/493615#b640b0b8f4d9d57c7b07f9122c0d206e66ab90895c88b6ae626dd54b693eaa81 All primary API services have been re-deployed to the backup region. Some data will be out of sync temporarily (transactions, items, receipts). PBD is working to recover these services as well. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 13:41:00 -0000 https://status.pbd.com/incident/493615#b640b0b8f4d9d57c7b07f9122c0d206e66ab90895c88b6ae626dd54b693eaa81 All primary API services have been re-deployed to the backup region. Some data will be out of sync temporarily (transactions, items, receipts). PBD is working to recover these services as well. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 12:59:00 -0000 https://status.pbd.com/incident/493615#8cbdf9ced121d8f06e44e73d95283f4b4a8803737cab7e541229234d04ce4b35 Some back-end services are beginning to recover. We do not have a specific ETA available at this time. More updates to follow. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 12:59:00 -0000 https://status.pbd.com/incident/493615#8cbdf9ced121d8f06e44e73d95283f4b4a8803737cab7e541229234d04ce4b35 Some back-end services are beginning to recover. We do not have a specific ETA available at this time. More updates to follow. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 03:51:00 -0000 https://status.pbd.com/incident/493615#0beedc25305745423f4ed080647df039e18f8fdaa1db6906454165d594b9b83a Downtime related to Azure outage in some regions. The API and supporting services are in the the process of re-deployment to our secondary region. More updates to follow. https://status.pbd.com/incident/493615 Fri, 10 Jan 2025 03:19:33 -0000 https://status.pbd.com/incident/493615#a7d34ef106045380407c544bc75394518ea2e6178877674bd2213eefdc82e2e9 PROD PBD API went down. https://status.pbd.com/incident/473888 Sat, 07 Dec 2024 09:51:26 -0000 https://status.pbd.com/incident/473888#390859b8058b5af513e846a9ce3a08691c9abab9b443445f69c8edf07d2b76d2 TEST PBD API recovered. https://status.pbd.com/incident/473888 Sat, 07 Dec 2024 09:29:00 -0000 https://status.pbd.com/incident/473888#e23f8d6d14abe9c90d6f85d14b2c9b540ad4442558f4ac8863c63c8e4b71815a TEST PBD API went down. https://status.pbd.com/incident/455938 Mon, 04 Nov 2024 19:58:00 -0000 https://status.pbd.com/incident/455938#ea2d0a131921d034ec33f1990f5c0e4261988b3e70f68cc016967c7b2a2b0999 Backend data outage resolved. Data is synced to our integration layer once more and made available through the API in a timely manner. https://status.pbd.com/incident/455938 Mon, 04 Nov 2024 19:46:00 -0000 https://status.pbd.com/incident/455938#8fdffd54504bef5dbfb00bae225345d5e8a675af3c404d2d633e22418d2ef6f1 Data sync to our integration layer is currently down. There is a backup service running, but the sync is far slower than usual. All Create, Update, Delete operations are unaffected. GET operations could return 404 for a newly created record or temporarily show out of date data. Solution in progress. https://status.pbd.com/incident/448771 Tue, 22 Oct 2024 20:37:00 -0000 https://status.pbd.com/incident/448771#53cdbd8a1cb4eb4be14a807639083657794fc6be2f3f37cbf655b9c8df60dc80 This has been resolved. There is a temporary solution in place until PBD can schedule maintenance, which will be scheduled and announced here if any downtime is expected. https://status.pbd.com/incident/448771 Tue, 22 Oct 2024 13:36:00 -0000 https://status.pbd.com/incident/448771#abefb2c1ec69baa87d7c34b2e3809f03ad8e50b61b5ab962893d5f7a62156b5a In the last 24 hours, some users may have noticed increased response times when calling GET /order for a small percentage of orders. This issue affects less than 1% of GET /order requests and no other endpoints / operations are affected. While all responses are still returned in a relatively timely manner, the poor performance does not meet PBD's standards and will be corrected. More to follow. Any required maintenance will be scheduled and announced through the status page. https://status.pbd.com/incident/442601 Sat, 12 Oct 2024 04:30:50 +0000 https://status.pbd.com/incident/442601#306a47f4923df9b14ebb67832a1801efa2711679af9b59bcd64f5f7508f24a24 Maintenance completed https://status.pbd.com/incident/442601 Sat, 12 Oct 2024 03:59:50 -0000 https://status.pbd.com/incident/442601#7e557e0e4a874b04f663a7b5f5d3b190b4f9d2fbf0bc36c615874f6e8a0fad7e Standard maintenance and updates will be performed on the production API Gateway. No downtime is expected. https://status.pbd.com/incident/441435 Thu, 10 Oct 2024 20:16:00 -0000 https://status.pbd.com/incident/441435#98436517c1ced3e6073f0147e5b46637b7735d09818bfef495bfb039b4cfc0a5 SSL errors have been resolved for TEST. https://status.pbd.com/incident/441435 Thu, 10 Oct 2024 20:16:00 -0000 https://status.pbd.com/incident/441435#98436517c1ced3e6073f0147e5b46637b7735d09818bfef495bfb039b4cfc0a5 SSL errors have been resolved for TEST. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 03:45:00 -0000 https://status.pbd.com/incident/441435#3a7fbca40fe4db01c9a6f0a5266104698e12a77df5f88b3a5925d7c03aab1b08 SSL verification still fails on test endpoint. Test is otherwise functional. Upgrading from 'Downtime' to 'Degraded' status. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 03:45:00 -0000 https://status.pbd.com/incident/441435#3a7fbca40fe4db01c9a6f0a5266104698e12a77df5f88b3a5925d7c03aab1b08 SSL verification still fails on test endpoint. Test is otherwise functional. Upgrading from 'Downtime' to 'Degraded' status. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 03:19:00 -0000 https://status.pbd.com/incident/441435#9fadf1f2c900c971e876ff863e981830805dd1259f1bb6af938d5fe876248a40 SSL errors encountered when using the default Azure API gateway FQDN. When accessed via interface.pbd.com, the certificate chain is properly verified. Most users will not have been affected. Our internal health check triggering these alerts was connecting via the Azure API Gateway FQDN. This has been corrected. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 02:50:59 -0000 https://status.pbd.com/incident/441435#0ed57978a97c8bc88152627d03f2de1f859faf291e366a2527bcaa0c25e63b40 PROD PBD API recovered. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 02:43:58 -0000 https://status.pbd.com/incident/441435#72b4f35b98475141f1ec0dff46c5574e105255d6a8b7037f33d240e7e42d8db4 PROD PBD API went down. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 01:47:59 -0000 https://status.pbd.com/incident/441435#f210debd0612101010094f4c3ede3ebc83a68f0fb0921be27f3025b4dc002c45 PROD PBD API recovered. https://status.pbd.com/incident/441435 Wed, 09 Oct 2024 01:38:58 -0000 https://status.pbd.com/incident/441435#9774d5d05e8d4e9de2e9144fb09e6198f4c6b8dcb7c68a3b02e22c891dc9f9e8 PROD PBD API went down. https://status.pbd.com/incident/441435 Tue, 08 Oct 2024 21:40:00 -0000 https://status.pbd.com/incident/441435#b72b2d857d4dd43164d8a5b562645dc60083bf96549b9b6e62a931f0a215ef3b TEST PBD API went down. https://status.pbd.com/incident/441435 Tue, 08 Oct 2024 20:51:43 -0000 https://status.pbd.com/incident/441435#3d640b846819052b205c93a8b5b85a3d74b3514ea35982af89af52bfac4b6635 TEST PBD API recovered. https://status.pbd.com/incident/441435 Tue, 08 Oct 2024 20:50:43 -0000 https://status.pbd.com/incident/441435#6a6d4acbc444ecaae225a33fc017ed8c4c92f4a97269b395754ec3ef4fa2f047 TEST PBD API went down. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 13:31:00 -0000 https://status.pbd.com/incident/434039#0484924bc52a8c859a786634db7fcffef9c623e2f7194524073921128254fdf5 # Root cause: An update was introduced to the backend data sync process for shipments on 09/23 around 15:00 ET. This was related to shipments with both primary and secondary tracking numbers (UPS Mail Innovations, UPS SurePost, etc) This caused shipment headers to be synced to the integration database without issue, thus passing integration test cases. However, shipment details (packages) were not properly synced. # Resolution: The bug was corrected and the update redeployed. Backup sync process was kicked off to re-sync all affected shipments. **All tracking is now available.** Additional integration test cases will be introduced to our sync service to account for the possibility of and prevent a partial sync of any record to our integration DB. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 13:31:00 -0000 https://status.pbd.com/incident/434039#0484924bc52a8c859a786634db7fcffef9c623e2f7194524073921128254fdf5 # Root cause: An update was introduced to the backend data sync process for shipments on 09/23 around 15:00 ET. This was related to shipments with both primary and secondary tracking numbers (UPS Mail Innovations, UPS SurePost, etc) This caused shipment headers to be synced to the integration database without issue, thus passing integration test cases. However, shipment details (packages) were not properly synced. # Resolution: The bug was corrected and the update redeployed. Backup sync process was kicked off to re-sync all affected shipments. **All tracking is now available.** Additional integration test cases will be introduced to our sync service to account for the possibility of and prevent a partial sync of any record to our integration DB. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 13:16:00 -0000 https://status.pbd.com/incident/434039#6053edee48109458d683cb077305c151f7b8244efc8713b686fe5b685b499978 GET /order issue with missing tracking data only affects orders shipped after 3pm ET 09/24. Fix scheduled for deployment within the hour. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 13:16:00 -0000 https://status.pbd.com/incident/434039#6053edee48109458d683cb077305c151f7b8244efc8713b686fe5b685b499978 GET /order issue with missing tracking data only affects orders shipped after 3pm ET 09/24. Fix scheduled for deployment within the hour. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 12:52:00 -0000 https://status.pbd.com/incident/434039#dff7891600f49469a6c1b00b8c295c8f7f2353a39fc1433d11c7e27970929019 The shippedPackages array is currently reflecting an empty array. This should be resolved shortly. https://status.pbd.com/incident/434039 Tue, 24 Sep 2024 12:52:00 -0000 https://status.pbd.com/incident/434039#dff7891600f49469a6c1b00b8c295c8f7f2353a39fc1433d11c7e27970929019 The shippedPackages array is currently reflecting an empty array. This should be resolved shortly. https://status.pbd.com/incident/429109 Sat, 14 Sep 2024 11:08:37 -0000 https://status.pbd.com/incident/429109#6b4922fbe2ea49dbc3cdf04ada9a47d7929a6cb2a1fe47ec2a139cb3fd3d921a TEST PBD API recovered. https://status.pbd.com/incident/429109 Sat, 14 Sep 2024 10:47:44 -0000 https://status.pbd.com/incident/429109#80ab7189394f857a978e7774e4a7d9bb29ae358dfacce2c43056e12da36a8122 TEST PBD API went down. https://status.pbd.com/incident/389756 Tue, 27 Aug 2024 15:08:08 -0000 https://status.pbd.com/incident/389756#47f56c4ee0cf74b65e2c6001e881c1fa83cf49cdca99f4b6dafd1c989a0cb1ba TEST PBD API recovered. https://status.pbd.com/incident/389756 Tue, 27 Aug 2024 15:05:43 -0000 https://status.pbd.com/incident/389756#333d6e4f51540c627126e1c7329933170869e0d138e3b1c1aec98283cc3f922b PROD PBD API recovered. https://status.pbd.com/incident/389756 Tue, 27 Aug 2024 14:56:42 -0000 https://status.pbd.com/incident/389756#50a9fe11d7c65573d1d5431e57d0edfbefbc2fed0ee358d53b591d16c6d1c8e6 TEST PBD API went down. https://status.pbd.com/incident/389756 Tue, 27 Aug 2024 14:53:30 -0000 https://status.pbd.com/incident/389756#c40b75f99020c1da3a822fb1e1e602fcc6e3d76d38ee4c168dfbb7d0888838f6 PROD PBD API went down. https://status.pbd.com/incident/389756 Tue, 20 Aug 2024 11:10:26 -0000 https://status.pbd.com/incident/389756#bda4079d0e56e635fa2e701fbe7d99e7fb9a9442d34b00f7b30d117d782922fe TEST PBD API recovered. https://status.pbd.com/incident/389756 Tue, 20 Aug 2024 10:50:19 -0000 https://status.pbd.com/incident/389756#5cdd4411e85430b1e50fb5190a0a26976513803bda0e64058b7742e19f8631db TEST PBD API went down. https://status.pbd.com/incident/389756 Fri, 19 Jul 2024 20:15:54 -0000 https://status.pbd.com/incident/389756#18f8e1eccd8706eca79f3a5932be428c3fda4f76901f57952945e7bde9786527 TEST PBD API recovered. https://status.pbd.com/incident/389756 Fri, 19 Jul 2024 19:58:34 -0000 https://status.pbd.com/incident/389756#28780e041e3649438ff37b4f0ffa7fa2a09958496a1fd64b9dc459a9bb1fc0de TEST PBD API went down. https://status.pbd.com/incident/389219 Tue, 25 Jun 2024 13:13:49 -0000 https://status.pbd.com/incident/389219#1ce6c48526c5c43aa4c5b5b48e06722eac414a7f96d22c33eb84a36a714304be TEST PBD API recovered. https://status.pbd.com/incident/389219 Tue, 25 Jun 2024 13:10:48 -0000 https://status.pbd.com/incident/389219#d5ffdaa61a4d26cbbf409fc64730f7fbc574d008014dd297d11cd41485b811ca TEST PBD API went down. https://status.pbd.com/incident/385098 Sun, 16 Jun 2024 15:02:51 -0000 https://status.pbd.com/incident/385098#1d296e91161836e8ff840dd9bdffc6639d5ced7afdf04d10533b31abd3a40754 TEST PBD API recovered. https://status.pbd.com/incident/385098 Sun, 16 Jun 2024 14:44:54 -0000 https://status.pbd.com/incident/385098#97fbebe7d589f0defd845a098ab015c954fc9cbd7a2464970393b4388f3263b2 TEST PBD API went down. https://status.pbd.com/incident/381128 Fri, 07 Jun 2024 17:45:00 -0000 https://status.pbd.com/incident/381128#3377b0f28f74f953b141b13d1c9c475a6c7f52dd5d853fa8b8a29707f618ec06 Production Order Submit Restored https://status.pbd.com/incident/381128 Fri, 07 Jun 2024 17:39:00 -0000 https://status.pbd.com/incident/381128#a0543fbc1db5cae30c35715cae91a0ff3cd69828092bb8cff63aa97847b80bb0 Order submit requests are currently failing. PBD investigating. https://status.pbd.com/incident/372550 Tue, 21 May 2024 11:46:16 -0000 https://status.pbd.com/incident/372550#dac9b24e2cf895d95c3c36a3bab7c2c39835ae4270c4126e5d9320ebf017dabf TEST PBD API recovered. https://status.pbd.com/incident/372550 Tue, 21 May 2024 11:28:03 -0000 https://status.pbd.com/incident/372550#ec9b26a068e0d99b22e0ca44623b128504c2f52f5d5fd25b5ba8d2f593dced30 TEST PBD API went down. https://status.pbd.com/incident/370931 Fri, 17 May 2024 18:55:33 -0000 https://status.pbd.com/incident/370931#04271ffa96e90715c99ff05eef275d39b8df18593fe3e05f9a57c3a94b098275 TEST PBD API recovered. https://status.pbd.com/incident/370931 Fri, 17 May 2024 18:17:24 -0000 https://status.pbd.com/incident/370931#899e67f574c452239bbffc1bc5ee1473005a8095d4acda5f9922df715b03c858 TEST PBD API went down. https://status.pbd.com/incident/370931 Fri, 17 May 2024 17:35:47 -0000 https://status.pbd.com/incident/370931#36c7e7677ece4d48c8f404e9537a05a47b8484550ecc772d6a954e28ee34fd94 TEST PBD API recovered. https://status.pbd.com/incident/370931 Fri, 17 May 2024 17:10:04 -0000 https://status.pbd.com/incident/370931#65a166cf81eb657d93d739f818864ac19db0df0916e4830bbc78c071e7b441ce TEST PBD API went down. https://status.pbd.com/incident/370931 Fri, 17 May 2024 16:52:11 -0000 https://status.pbd.com/incident/370931#126e3754bf8a9ed0933dbcd0b3021a19e80ac78c33af12ac611781c2c52195d9 TEST PBD API recovered. https://status.pbd.com/incident/370931 Fri, 17 May 2024 16:43:04 -0000 https://status.pbd.com/incident/370931#693f4c7cf4c25c936a7c965ac6c9dbe8934a557c7561f4c19b8b335af5796606 TEST PBD API went down. https://status.pbd.com/incident/370765 Fri, 17 May 2024 16:26:00 -0000 https://status.pbd.com/incident/370765#a39a5f9a80362c3a54649933f7293e777b8ed4dc18d2cbc9ad320fb730d8c15a Services restored. API Response time is still abnormally long. PBD team continues to monitor. If necessary, follow-up maintenance will be scheduled for 2024-05-18 00:00:00 (Eastern). https://status.pbd.com/incident/370765 Fri, 17 May 2024 16:13:00 -0000 https://status.pbd.com/incident/370765#66f08d3ec8b7583cd33452a665cba262dabc75f4d54fd5952506cf3b529ca08b Service restored. Some data may be missing or out of date. This will resolve over the next 30 mins as our automated sync processes catch up. https://status.pbd.com/incident/370765 Fri, 17 May 2024 13:25:00 -0000 https://status.pbd.com/incident/370765#5d00a6ca7b83e113bea4f5edf05593fe2a09ae6bcdbc4ce8d6dedbf797fe53be Backend test database currently undergoing updates. Service will be restored within the next 20 minutes https://status.pbd.com/incident/370765 Fri, 17 May 2024 13:10:51 -0000 https://status.pbd.com/incident/370765#f524a3557ed70ec9dc54a147bb34c521bc6a503f422473f762ef764435603172 TEST PBD API went down. https://status.pbd.com/incident/370765 Fri, 17 May 2024 12:59:34 -0000 https://status.pbd.com/incident/370765#123f8327c544cd6e7a15ccda008404adea6d5151222ced7e2a444bc74f5f4c6c TEST PBD API recovered. https://status.pbd.com/incident/370765 Fri, 17 May 2024 10:43:58 -0000 https://status.pbd.com/incident/370765#69468fb7fbc7386fa6fbe2df5fb6a78e9ff4cfe04d251c34855e302b1e40b302 TEST PBD API went down. https://status.pbd.com/incident/370765 Fri, 17 May 2024 10:32:31 -0000 https://status.pbd.com/incident/370765#b50ba4f73f84d2c06fd8c45a183af4f6a78cf9b73d86c3a04eb79de6a1962652 TEST PBD API recovered. https://status.pbd.com/incident/370765 Fri, 17 May 2024 09:14:32 -0000 https://status.pbd.com/incident/370765#8d5eade8fce32bbf8b1e5906ec5ca3947d59af9bb3fac9ab806e44d66c1cdfcf TEST PBD API went down. https://status.pbd.com/incident/370765 Fri, 17 May 2024 08:48:46 -0000 https://status.pbd.com/incident/370765#e29f9e4c60f616f683bf522b5fba87f874d950d161fd86d3d3fd17d4e7e511f8 TEST PBD API recovered. https://status.pbd.com/incident/370765 Fri, 17 May 2024 08:15:05 -0000 https://status.pbd.com/incident/370765#9fa35297765041b5555942531109849c26e10d6b1df46b999c3fe629e742c2cb TEST PBD API went down. https://status.pbd.com/incident/366605 Wed, 08 May 2024 14:25:29 -0000 https://status.pbd.com/incident/366605#ccd8d0bda0503f0d085c3d2bde6e761b428b49b0c3b790fb0f98712f6304d6c6 TEST PBD API recovered. https://status.pbd.com/incident/366605 Wed, 08 May 2024 14:24:13 -0000 https://status.pbd.com/incident/366605#8a7b8c832e92a9f5b07ae6aaddbe48a10472fccfb7a9a97b56367553c3eae9fd TEST PBD API went down. https://status.pbd.com/incident/365639 Mon, 06 May 2024 17:55:13 -0000 https://status.pbd.com/incident/365639#807a32da7bc12c4c5b75d3c5b305418b364bf1910f2ee1d19619364216b6b7c8 TEST PBD API recovered. https://status.pbd.com/incident/365639 Mon, 06 May 2024 17:53:11 -0000 https://status.pbd.com/incident/365639#eac8bfb6007b26b8108a2e51960c7013d6fc7c7e27f4d9387d92733a7561f71f TEST PBD API went down. https://status.pbd.com/incident/363706 Thu, 02 May 2024 07:39:19 -0000 https://status.pbd.com/incident/363706#80f22e8afea8ba62d68afd94307f54a33411adf82b2059f11fbbbb089cb17b28 PROD PBD API recovered. https://status.pbd.com/incident/363706 Thu, 02 May 2024 07:29:58 -0000 https://status.pbd.com/incident/363706#314e08d61b98845cf75330b3ed78a7e37b30eb901be8dd9a5bbb2a0eccdde93a PROD PBD API went down. https://status.pbd.com/incident/363615 Thu, 02 May 2024 04:06:00 -0000 https://status.pbd.com/incident/363615#a8856546a4a897c0584c4a0241eb3ce5e1750be6b8e25d73524211f10e4416be POST /order endpoint returned 500 errors due to an uncaught exception from 2024-05-02 02:51:00Z to 2024-05-02 03:30:00Z This has been resolved. https://status.pbd.com/incident/363615 Thu, 02 May 2024 04:06:00 -0000 https://status.pbd.com/incident/363615#a8856546a4a897c0584c4a0241eb3ce5e1750be6b8e25d73524211f10e4416be POST /order endpoint returned 500 errors due to an uncaught exception from 2024-05-02 02:51:00Z to 2024-05-02 03:30:00Z This has been resolved. https://status.pbd.com/incident/362445 Mon, 29 Apr 2024 19:16:45 -0000 https://status.pbd.com/incident/362445#f7d4be84a4f7388e6a74c780980a471c9820052d67c6e54b06e4aadd3ef1dfb6 TEST PBD API recovered. https://status.pbd.com/incident/362445 Mon, 29 Apr 2024 19:13:39 -0000 https://status.pbd.com/incident/362445#e6b21077e9e941546b4fb78b0101153dce51b63115e92359fc7635659f6fb83d TEST PBD API went down. https://status.pbd.com/incident/360948 Fri, 26 Apr 2024 11:00:54 -0000 https://status.pbd.com/incident/360948#0d6b3ffa133b5de87ca6a6a80e2c4b4288d2d3430bc6b4d5cfe9f79bbdeb32fb PROD PBD API recovered. https://status.pbd.com/incident/360948 Fri, 26 Apr 2024 10:58:35 -0000 https://status.pbd.com/incident/360948#3454a8c37a605005c815d6df1e8db2cc97aebeea091f3ebc048b2963103bbbf5 PROD PBD API went down. https://status.pbd.com/incident/360948 Fri, 26 Apr 2024 03:09:03 -0000 https://status.pbd.com/incident/360948#962f0764398eddb769027f76413227341539d234a9bae776185649f8364bdd03 TEST PBD API recovered. https://status.pbd.com/incident/360948 Fri, 26 Apr 2024 03:06:31 -0000 https://status.pbd.com/incident/360948#d26a1ef24e08b52ee57f3ec23735ee97c83086da081382f9e3952c0b46a08fa8 TEST PBD API went down. https://status.pbd.com/incident/356413 Wed, 17 Apr 2024 04:30:00 +0000 https://status.pbd.com/incident/356413#983f112ae9d511a26f483ad015fd837573245190b976a36ca1332f36fd9202cd Maintenance completed https://status.pbd.com/incident/356413 Wed, 17 Apr 2024 04:00:00 -0000 https://status.pbd.com/incident/356413#9f45ef6dda04da917d17c99bebfde99a1b374aa870fe36d540efa16dbdc6756c Expect gateway to be down for 15-30 minutes https://status.pbd.com/incident/355665 Mon, 15 Apr 2024 09:41:21 -0000 https://status.pbd.com/incident/355665#64d3f5f4415e747b364925b91ef4a5dc19f597fffdb18da823541824c51c57d3 PROD PBD API recovered. https://status.pbd.com/incident/355665 Mon, 15 Apr 2024 09:21:04 -0000 https://status.pbd.com/incident/355665#4c20d5011d720540e4c1d9c61338d860431b211174036b64e5cf40fa50469a6b TEST PBD API recovered. https://status.pbd.com/incident/355665 Mon, 15 Apr 2024 09:20:07 -0000 https://status.pbd.com/incident/355665#4e581b6c64fae03bffa285b570d5ad5a046cf8dd680ddb30e67a5da7095e17c9 PROD PBD API went down. https://status.pbd.com/incident/355665 Mon, 15 Apr 2024 09:01:40 -0000 https://status.pbd.com/incident/355665#6b7d827677d2975cd2dd7cb398eff6023927f2a001364775618ee6d63a882b21 TEST PBD API went down. https://status.pbd.com/incident/353145 Tue, 09 Apr 2024 16:48:46 -0000 https://status.pbd.com/incident/353145#094050e1e796f46914de64fca7774f375dc29a8f46f5e5d2f17f5354945aeae0 Test PBD API v1 recovered. https://status.pbd.com/incident/353145 Tue, 09 Apr 2024 16:41:47 -0000 https://status.pbd.com/incident/353145#3715e1ce235ec424b17f2bad12432853d59750983156d3f11379a0c604ebc95f Test PBD API v1 went down. https://status.pbd.com/incident/345944 Mon, 25 Mar 2024 20:18:10 -0000 https://status.pbd.com/incident/345944#8848e76b62e4bd11e93ccc64d2139745ef07a07e5a40d9b246682aa32088cbd9 Test PBD API v1 recovered. https://status.pbd.com/incident/345944 Mon, 25 Mar 2024 20:16:56 -0000 https://status.pbd.com/incident/345944#68e28c84233a36c661ed032a6684774da7ce0f70dbb868ae8a5b3154521024a5 Test PBD API v1 went down.